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Packed stadium with a colorful Believe in Love display on the field.Packed stadium with a colorful Believe in Love display on the field.

Global Citizen: Believe in Love  • Declassified
Mobilizing World Cup Halftime Show viewers for real-world collective impact

Global Citizen logo

Client since 2015

Believe in Love logo painted at midfield on a soccer pitch.Believe in Love logo painted at midfield on a soccer pitch.
Phone on stadium turf showing the Believe in Love Choose an act of love screen.Phone on stadium turf showing the Believe in Love Choose an act of love screen.
Background

Global Citizen mobilizes millions toward social impact through high-profile cultural convenings. For the first-ever FIFA halftime show, curated with Coldplay’s Chris Martin, the organization introduced the "Believe in Love" campaign. To turn the movement into active participation and conversions, the campaign required an immediate, accessible entry point for a global audience.

Performers form colorful patterns across a packed stadium field.Performers form colorful patterns across a packed stadium field.
Believe in Love app welcome screen reading Welcome, Global Citizen.Believe in Love app welcome screen reading Welcome, Global Citizen.
Challenge

L+R was tasked with engineering a high-visibility landing page capable of converting sudden, massive broadcast traffic into immediate digital actions and converted “Global Citizens”. The objective demanded balancing complex multi-stakeholder alignment across FIFA and Global Citizen under an aggressive delivery timeline, all while ensuring straightforward user onboarding during a high-stakes, real-time spotlight and a widespread paid marketing campaign.

Performers carry oversized colorful soccer balls across a stadium field.Performers carry oversized colorful soccer balls across a stadium field.
Solution

Unifying strategy, design, engineering, and operations, our team deployed a low-friction digital architecture designed for rapid execution. We gave strategic input on lightweight but high-value user experience flows to maximize conversion velocity. Rapid wireframing, streamlined UI integration, and optimized back-end event tracking ensured system stability under extreme concurrent server load. We delivered a visually engaging landing page for the campaign that converted users upfront, and led them to follow-up actions and ways to engage with Global Citizen, including donating to the FIFA Global Citizen Education Fund.

Tablet and phone display Believe in Love campaign options on turf.Tablet and phone display Believe in Love campaign options on turf.
Performers in yellow, pink, and blue costumes wave on a stadium field.Performers in yellow, pink, and blue costumes wave on a stadium field.
Hand holding a phone in a stadium with a colorful field display below.Hand holding a phone in a stadium with a colorful field display below.
Set of mobile app screens for the Believe in Love campaign.Set of mobile app screens for the Believe in Love campaign.

Voice Of The Customer

Global Citizen logo
L+R helped us turn a global moment into measurable action, with a platform built to perform at massive scale.

Simon Moss

Cofounder & COO   •   Global Citizen

Simon Moss

Simon Moss

Cofounder & COO   •   Global Citizen

Musician performing with an acoustic guitar on a stadium field before press photographers.Musician performing with an acoustic guitar on a stadium field before press photographers.
Two people using a phone donation screen while a laptop plays the FIFA World Cup 2026 halftime show.Two people using a phone donation screen while a laptop plays the FIFA World Cup 2026 halftime show.
Person in a sports bar uses a phone while watching a soccer match.Person in a sports bar uses a phone while watching a soccer match.
Impact

During the 2026 World Cup final between Spain and Argentina at MetLife Stadium, the platform processed a massive surge of over 2 million global visitors while maintaining zero downtime. Following halftime performances by BTS, Madonna, Shakira, Justin Bieber, Burna Boy, Gustavo Dudamel, Chris Martin with Coldplay, the PS22 Chorus, and The Muppets, the initiative transformed passive viewers into active participants. It brought in hundreds of thousands of new audience members, driving over 280,000 collective actions, capturing over 350,000 new social followers on Instagram and YouTube, and generating over $100,000 in online donations for the Education Fund.

Hand holding a phone on the Believe in Love Wear a Button, Share the love screen beside a laptop.Hand holding a phone on the Believe in Love Keep the love going screen beside a laptop.
Singer with a pink microphone performing with backup dancers in yellow and pink fringe costumes.Singer with a pink microphone performing with backup dancers in yellow and pink fringe costumes.
Phone standing on stadium turf with the Believe in Love app open.Phone standing on stadium turf with the Believe in Love app open.
The Bottom Line

Global Citizen: Believe in Love needed a digital entry point that could turn a global broadcast moment into measurable action. The broader challenge is designing high-pressure campaign infrastructure that feels simple for supporters while handling real traffic, tracking, and stakeholder needs behind the scenes. L+R brings strategy, design, engineering, and craft together so mission-driven organizations can move quickly without losing clarity. If your campaign needs to convert attention into action, bring the moment to our team.

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