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Venue homepage and footer mockups with newsletter, category cards, and pay-later sectionPartial ecommerce homepage mockups with special features and category banner

Venue.com  • Declassified
Ecommerce for a premium online furniture retailer

VENUE wordmark in dark gray on green background

Client since 2021

Challenge

Clearstone Capital Partners, the operator of Venue.com, a premium retail marketplace, sought a strategic creative design and technology partner to enhance the user experience of their website and mobile application. Venue.com offers brand-name products from leading retailers at competitive prices, and also provides alternative payment solutions through its proprietary lending tree.

Fashion ecommerce product listing mockup layered over lifestyle imagesVenue fashion category page mockup with product grid and promotional photos

Research & Audit

During the exploration phase, we conducted thorough market research and considered the input of stakeholders to develop a unique brand platform for the target audience. This platform serves to clearly communicate the company's values and personality through visually appealing design elements, as well as effectively convey the brand's value proposition and enhance credibility to build trust among consumers.

Proposed sitemap diagram with orange page sections connected by arrowsWide proposed sitemap flowchart for ecommerce site structure
Black wireframes board showing desktop and mobile ecommerce layoutsWide wireframes board with desktop homepage and multiple mobile screens

UX Solution

In order to effectively execute the visual design phase, we carefully considered our guiding design principles and used them as a foundation for our work. Through this process, we were able to derive an original aesthetic that not only stood out but also seamlessly integrated with the visual language established during the branding phase. This allowed us to create a cohesive and consistent visual identity and digital customer experience for our client. By utilizing a strategic approach and utilizing our expertise in design principles, we were able to deliver a visually striking and impactful result.

Four ecommerce webpage mockups for brands, FAQ, financing, and shoppingEcommerce mockup set showing brand tiles, FAQ page, and financing options
Grid of ecommerce UI cards for products, fashion, cart, reviews, and financingEcommerce design system collage with product cards, cart, fashion, and pay-later panels

Design For Financing Options

The design phase included the incorporation of financing options in order to align the product with various payment plans and structures that will be offered to customers. It involves considering various financing structures and payment plans that will be offered to customers and designing the product in a way that aligns with these options. This process requires careful analysis and consideration of various factors such as market demand, competition, and customer preferences.

Responsive Design

Our team implemented responsive design techniques in the development of our client's digital product to ensure that it was easily accessible and user-friendly on all devices. By considering various device and screen sizes during the development process, we were able to deliver a product that provided a seamless and enjoyable user experience for all users.

Venue webpage mockup showing Klarna pay-later landing page and side cardsKlarna pay-later ecommerce page mockup with Tempoc side panels
Tempoc financing popup with product listing, sort menu, and beauty adTempoc financing popup with product listing, sort menu, and beauty ad
The Bottom Line

Venue.com needed a clearer retail marketplace experience across web and mobile. The broader challenge is building trust when browsing, value, and payment decisions all happen in one journey. L+R's role is to make new technology useful through strategic design, technical execution, and meticulous craft, using AI as a focused collaborator instead of a headline. If your marketplace needs less friction and more confidence, start with our team.

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